Shipping policy
Shipping Policy
Turbo Hike · Last updated: October 10, 2026
Thank you for shopping with Turbo Hike. Every item we sell is printed to order, so please read how processing and delivery work below.
1. Processing Time
Because each product is made just for you, orders are processed within 2–5 business days after you place them. Business days are Monday to Friday, excluding U.S. holidays. During busy seasons (such as Halloween and the winter holidays), processing may take a little longer.
2. Delivery Time
After processing, U.S. delivery typically takes 5–8 business days. Your total wait is usually processing time plus delivery time. Delivery times are estimates, not guarantees, and may be affected by the carrier, weather, or other events outside our control.
3. Shipping Rates
|
Order total |
U.S. shipping |
|---|---|
|
Under $75 |
$4.99 |
|
$75 and over |
Free |
The final shipping cost is shown at checkout before you pay.
4. Where We Ship
We currently ship within the United States. We do not offer international shipping at this time.
5. Order Tracking
Once your order ships, you will receive an email with a tracking number. You can also check your order status any time using the Track your order link at the bottom of our website. Tracking updates can take 24–48 hours to appear after the label is created.
6. Multiple Items in One Order
Since items are made to order, products in the same order may be printed in different locations and may arrive in separate packages and on different days. You will not be charged extra shipping for this.
7. Shipping Address
Please double-check your shipping address at checkout. We cannot change an address after an order has entered production. If a package is returned to us because of an incorrect or incomplete address, we may need to charge a reshipping fee to send it again.
8. Lost, Delayed, or Damaged Packages
If your package has not arrived within 14 business days of shipping, or it arrives damaged, please contact us at info@georgihouse.com with your order number (and a photo, if the item is damaged). We will work with you to send a replacement or issue a refund, in line with our 30-day guarantee.
9. Wrong Size or Order Mistakes
Ordered the wrong size? Contact us within 30 days and we will send a replacement. Please see our Terms of Service and Refund Policy for details.
10. Contact Us
Questions about your order? Email us at info@georgihouse.com with your order number and we will get back to you as soon as we can.
Georgi House LLC, doing business as Turbo Hike Sheridan, WY 82801, USA · Phone: +1 (307) 451-9136